Are you looking for a city Job? Do you want to be part of a community and city that is growing leaps and bounds. Are you ready to celebrate the mixture of modern culture and old west history? The City of Fort Worth is the 16th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 800,000 residents. We are seeking individuals that reflect our values of exceptional customer service, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
The Meter Services section of the Water Department is seeking dynamic individuals who are eager to learn new skills. The Field Services Representative is an entry level position and is responsible for providing quality in-field customer service and field work with training and compensation opportunities for Class “C” Water License.
Meter Services will provide training on these essential and important responsibilities and duties:
Read water meters and accurately record consumption
Conduct thorough field investigations regarding water leaks, high bill concerns, and meter related concerns
Perform variety of manual tasks including replacing water meters, installing water meters, locking water meters, setting or adjusting meter boxes, repairing water leaks, and replacing cut-off valves
Provide detail notes on work orders
Ability to work independently and completing all assigned work orders by end of shift
Deliver delinquent account notifications to customers
Ability to read and understand maps to get to customer locations
Ability to route your own work
Knowledge and experience with how private plumbing works including irrigation systems
Required to be on pager rotation for emergency work orders
TCEQ Class ‘C’ Water Distribution license required within one year of hire for candidates with water utility experience or within two years of hire for no water utility experience. Training will be provided to assist employee in being successful in obtaining license.
MINIMUM QUALIFICATIONS:
High School Diploma or GED certificate PLUS two (2) years of increasingly responsible experience in utility repair, installation, or similar experience required.
Position is responsible for driving a City vehicle. Candidate must possess a valid Texas Driver’s License and an acceptable driving record.
Candidate must pass a Human Performance Evaluation (HPE) prior to job placement which includes lifting and carrying up to 25 pounds frequently, up to 60 pounds of force occasionally and/or up to 108 pounds of force occasionally having to move objects. Must also pass background screening to include drug testing.
Must be willing to work after hours, weekends, and any weather conditions. Overtime available when working on special projects.
Shift Hours: Day Shift 7:30-4:00pm or Night Shift 1:00pm-9:30pm
PREFERENCES:
Plumbing and Mechanical Experience
Oil Field Experience
Construction Experience
Work Order System Experience
Utility Franchise (Cable, Oncor, TXU, etc.) Experience
Bilingual
Selected interviewees must pass a computer test (word and excel) as well as a mechanical test
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, and workspace restrictionsl
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